Privacy Policy

Shipping and Returns Policy

  • Free Shipping and Returns within the USA.
  • Shipping Method: Orders ship via FedEx Ground or USPS from California, USA.
  • Processing Time: Orders are shipped within 48 hours of purchase. A confirmation email with tracking information will be sent upon dispatch.
  • Return Requests: Customers have 15 days from the time of delivery to request a return label by emailing us. The item must be returned in its original, unused condition. 
  • Store Credit Only: Apparel and Jewelry purchases are eligible for store credit only and are not refundable.

Privacy Policy

Introduction

This Privacy Policy explains how Marigold Row ("we," "us," or "our") collects, uses, and discloses personal information when you visit, use our services, or make purchases from marigoldrow.com (the "Site"). This policy applies to all visitors and users, including customers and those interacting with us through other channels.

By using our Services, you agree to the collection, use, and disclosure of information as outlined here. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for regulatory reasons. Updates will be posted on our Site with a new "Last updated" date.

Information We Collect and How We Use It

  • Information You Provide: Includes contact details (name, address, phone number, email), order details, account information, shopping preferences, and customer support interactions.
  • Usage Data (via Cookies): Collected automatically, this includes data on your interactions with our Site (device, browser, IP address).
  • Third-Party Information: Data from partners, such as Shopify and payment processors, to facilitate transactions and enhance your experience.

How We Use Your Information

  • To Provide Services – process payments, manage accounts, arrange shipping, and facilitate returns.
  • Marketing and Advertising – send promotional content, tailored advertisements, and improve engagement.
  • Security and Fraud Prevention – monitor for fraudulent activities and respond to security threats.
  • Customer Support – respond to inquiries and improve our services.

Cookies

Our Site uses cookies and similar technologies to enhance your experience and improve site functionality. Most browsers allow you to disable cookies if preferred, but this may limit certain functionalities.

Sharing of Personal Information

We may share information with:

  • Service Providers – vendors providing services like payment processing and data analysis.
  • Business Partners – marketing and advertising partners, including Shopify, to provide targeted services.
  • Affiliates – within our corporate group, as needed for operations.
  • Legal Obligations – in compliance with legal requests or for the protection of our rights.

User Rights and Choices

Depending on your location, you may have rights to access, delete, or modify your personal data, as well as opt-out of certain uses. Requests can be submitted directly via our contact options.

Contact Us

For questions about our privacy practices, please contact us at marigoldrow@gmail.com.